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Email Sequencer

Learn how ops teams use the Clay Sequencer to run cold outbound email end to end, from buying and warming the inboxes you send from to writing, sending, and reading the results. You'll set up sending infrastructure, enroll a Clay audience that updates itself right up to the moment of the send, write with variables and AI snippets, and use the deliverability numbers to keep your domains healthy.

Progress

Your Crash Course on Clay's Sequencer
1
Your Crash Course on Clay's Sequencer
How Cold Outbound Email Works
2
How Cold Outbound Email Works
How Email Deliverability Works
3
How Email Deliverability Works
Buying Domains and Email Accounts in Clay
4
Buying Domains and Email Accounts in Clay
Bringing Your Own Inbox or Domain
5
Bringing Your Own Inbox or Domain
Using an Audience in a Campaign
6
Using an Audience in a Campaign
AI Context and Variables
7
AI Context and Variables
AI Snippets and Spintax
8
AI Snippets and Spintax
A/B Testing Your Message
9
A/B Testing Your Message
Building a Sequence
10
Building a Sequence
Sender Accounts and Settings
11
Sender Accounts and Settings
Campaign Analytics and Actions
12
Campaign Analytics and Actions
Replies and Routing
13
Replies and Routing
Global Analytics
14
Global Analytics
Global Inbox
15
Global Inbox
Automating Campaign Events
16
Automating Campaign Events
Sequencer in Workflows
17
Sequencer in Workflows

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Global Analytics
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About this lesson
00:00

Global Analytics

Earlier in the course you read one campaign. This lesson reads all of them at once, and it covers the one table in Sequencer you should be opening on a schedule rather than when something breaks.

🌐 The Workspace View

From Campaigns, go to Analytics. The table looks more or less like the campaign view you already know, with the same metrics applied across everything and two controls on top:

  • A date range: week to date, month to date, quarter to date, a set of other variations, plus a custom range
  • A campaign filter, so you can drop back down to individual campaigns

Across the top are your headline numbers: emails sent, reply rate, bounce rate, sender bounce rate, and open rate. Below that sits the engagement bar, which splits your replies into positive, negative, and neutral.

🔀 First Touch vs. Follow-Up

Then unique leads, and how they break down between first touches and follow-ups.

This split is the one to keep an eye on over time. If your follow-up volume is climbing while your first touch volume falls, your campaigns are aging. You're spending capacity talking to people you already contacted rather than reaching anyone new, and that's usually a sign your segments need feeding.

🔧 The Sender Bounce Table

The table tracks for every sending domain: its bounce rate, the count of bounced emails, and how many were actually delivered. Sort it by bounce rate.

What you're looking for is a domain or an account that's out of line with the others.

Two things worth using while you're in here:

  • Show individual accounts. A single bad inbox can drag a whole domain's numbers down while every other inbox on that domain is fine, and you can't see that from the domain row alone.
  • Export the data. Worth doing if you're managing more than a handful of domains and want to run your own analysis across the numbers.

As a working read: rows sitting between zero and about 1% are fine to leave alone, and the further above that a row climbs, the more urgent it gets. Treat that as an operating signal rather than a published threshold, the same way you'd treat the reply and bounce numbers from the campaign analytics lesson.

🚐 The Maintenance Log

Think back to the rented vans. This table is the vehicle maintenance log.

You're not reading it to admire the fleet. You're reading it to find the one that keeps coming back with problems, so you can swap it out before it strands a delivery. Same goes for your sending domains: sort by bounces, and the domains at the top are the ones to consider rotating. That's how you find out which ones are past their shelf life.

🔁 Rotation Is A Manual Process Right Now

Clay will show you which domains are struggling. It will not pull them out of your campaigns for you. So when you spot one, the work is yours:

  1. Pull that domain's accounts out of your active campaigns
  2. Buy replacements if you need the capacity back
  3. Warm them, which is another three weeks before they're useful

That last step is the whole argument for the next section.

🗓️ Put It on the Calendar

Check this page on a schedule rather than waiting for something to break. Once a week, right alongside your campaign performance review.

The arithmetic is simple. Find a struggling domain two or three weeks before it fails and you have time to buy a replacement and warm it. Find it the day it fails and you're down that capacity for a month, because warming can't be rushed.

One flag on this page: the team is actively rebuilding this view, so the layout may look different by the time you're reading this. The numbers and the job they do won't change.

🚀 What's Next

You can now read your workspace-level health across every campaign, spot a domain that's out of line with the rest of your fleet, and turn that into a rotation decision with enough lead time to warm the replacement.

Next, the global inbox, where every reply across every campaign lands in one place.

Next up
Email Sequencer

Global Inbox

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