Automate free product credits to your most active Slack community members

First, copy this template in Clay. 

If you’re already a user, you’ll be directed to your workspace. If not, you’ll be prompted to create a free Clay account.

The interactive demos on the right will walk you through each step of this Claybook. 

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Step 2:

Set up a reference table

First things first, you’ll want to create and customize a Clay table that lists all your awards, the award ID from Tightknit, their credit amounts, and any other relevant information. You’ll use this table as an internal record and reference table so you can standardize your credit gifts to users. 

For example, in our reference table, we include the Tightknit award ID (required), award name, credit amount, and award notes. We’ll reference this information in another table in order to distribute the right credit amounts.

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Step 3:

Send data to Clay via a Tightknit webhook 

Next, set up your Tightknit webhook (Table: Send Tightknit Typeform) so you can automatically send award information to Clay as soon as it’s announced through Slack. To do that, copy the Clay webhook URL in column one and paste it back in Tightknit. For more information on setting up your webhook in Tightknit, follow their documentation here. 

Once a new award gets announced via Slack, this table will send a unique Typeform link (optional) to the award winner via a Slack direct message using an HTTP API call. Why? At Clay, we need the user's workspace email so we know which account to distribute credits to—Typeform asks for the email.

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Step 4:

Send data to Clay via a Typeform webook (optional)

Next, if applicable, set up a Typeform webhook (Table: Tightknit Typeform Outputs).

Here’s how it works: Once the user submits their Typeform, the Typeform webhook will send their workspace email back to Clay where we can look them up in our Snowflake database, find their workspace ID, and distribute the awarded credits. Then we’ll trigger an automated direct message via Slack notifying them that we’ve added credits.

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Step 5:

Set up an HTTP API call to send credits to your users

Next, we’re going to use HTTP API to connect to our Clay API so we can automate the distribution of credits. Customize this step by connecting to your own HTTP API. Last, using the same type of HTTP API call we used previously to send a direct message via Slack, we're going to send two different messages: one for successful credit distributions and one for failed distributions.

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